Ottawa Chapter 2008-2009 Executive..............................................................................

2

Rep’s Ramblings.................................................................................................................

4

OVAA Bursary ~ LAST CHANCE TO APPLY!!...................................................................

5

Message From The Editor..................................................................................................

6

TIIAA 7th Annual Best Ball Golf Tournament – Information & Application.................

8, 9

TIIAA Annual Horseshoe Tournament Recap, Thanks & Photographs.....................

10

TIIAA Reminder of the 2009 OIAA Out-Of-Town Meeting in Kingston, ON.................

11

CDRG Announcement – CDRG & Hazmasters Join Forces.......................................

12

CAFI Annual Fire Investigation Conference & AGM........................................................

13

CAFI “Les McPhee Memorial” 20th Annual Golf Tournament
Recap, Thanks & Photographs.........................................................................................

14, 16, 17, 18, 19

Who Am I? Interactive Article (1 of 3)
By Angela Veri, BA, CRS, RRP & Judy Farrimond, RN, CLCP,
Sibley & Associates Inc.......................................................................................................

21, 22, 23, 29

Brand For Brand Replacements
By Keith Green, ClaimControl Systems...........................................................................

25, 26, 27, 29

Calendar of Insurance Events...........................................................................................

31

Advertiser’s Index ................................................................................................................

32

2008-2009 Advertising Information...................................................................................

32